Tip 19 of 25
from Elaine Cogan
view all Tips posted to date
Members of planning boards and commissions should be chosen for their particular talents or backgrounds rather than their compatibility or congeniality. Still, it is important that you all work together, even though you may disagree on issues of substance. It may take concerted efforts to ensure that minor irritants do not become major problems and impede the smooth functioning of the planning board.
Members themselves may, sometimes unwittingly, trigger the problems by:
-- regularly arriving late.
-- holding side conversations during the meeting.
-- talking to each other and/or the public in rude or patronizing tones.
-- expounding on every issue with a long-winded tirade.
-- demanding excessive amounts of information before rendering an opinion.
-- purporting to speak for the board when no official vote or stand has been taken.
Through this and similar behavior, individuals show disrespect for the other commissioners, the public, and for the planning process itself. Possibly, they may not understand the norms of behavior expected of them. More likely, by being chronically late arrivers -- or chatting or disrupting the meeting -- they send the message that their business is more important than the board’s.
Always start your meetings on time and all but the worst offenders will soon mend their ways when they realize they miss important information or discussion if they arrive late.
Those who speak out of turn, are rude or condescending, or incorrectly speak on behalf of the commission, send the message that they need the limelight, no matter how much trouble it may cause. Be willing to interrupt them politely but firmly so that the public realizes they do not represent the rest of you.
It is important that each new set of commission officers make it clear to the media and to the public that the chair (or sometimes vice chair) is the designated spokesperson. Even that individual should not speak for the commission until you have taken official action.
How do you deal with commissioners who have tedious opinions on every subject or who ask for additional information incessantly?
If the chair is not taking charge firmly, members have to take the initiative. After a reasonable time enduring this monologue or endless questioning, look at your watch and say you think you have heard enough to move on, asking for the agreement of the others. Paraphrase what has been said already, or ask the recorder to read the record. Then, be willing to suggest that the board to take action, if only to defer the matter to a later time. The individual who caused the problem may complain or even abstain, but if you have the majority on your side, you can move on.
While it is important to have rules of conduct, they should not be so onerous nor rigid that they stifle discussion or so lax that they permit unbridled misbehavior. Be reasonable and fair, but willing to discipline members who consistently impede the work you are expected to accomplish. Sometimes, the chair or another volunteer must take the responsibility to talk frankly with the troublemaker “off line.”
Commission business is jeopardized when board members consistently put themselves and their whims above those of the public or their fellow commissioners. Difficult situations can be assuaged if the board has generally agreed on standards of conduct beforehand, and if members are willing to stand firm and united when they are abused.

This is one of the last few weekly installments of PCJ columnist Elaine Cogan's 25 tips for planning commissioners from her excellent Now That You're on Board publication.
The complete attractively-designed, spiral-bound, Now That You're on Board publication is available for purchase and delivery by mail.
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